Secure Activation
Bypass compromised email and phone systems with SOC S.O.S. Your mobile device connects you directly to an expert response team through a secure, private channel—ensuring immediate action even when internal systems are under attack.
SOC S.O.S.
Your Cybersecurity Emergency Response
When every second counts, secure your organization from cyber threats with direct access to expert incident response—outside compromised channels, activated with a single tap.
Instant Response
One tap on the Big Red Button instantly notifies the dedicated 24/7 security incident operations response center. Expert incident response engineers immediately coordinate with your team, taking decisive action to contain threats while maintaining complete confidentiality for executive leadership.
No Upfront Costs
SOC S.O.S. has no upfront cost. Allowing you to keep it ready for when you need it most. Pay only during a live response, with flexible options designed for urgent situations. Giving you access to an incident response solution without impacting your budget, until, or unless, an event occurs.
How SOC S.O.S. Works
With SOC S.O.S., activate your dedicated security hotline instantly and securely, empowering your executive team to respond faster when every second counts
Direct Mobile Activation
Bypass compromised systems with our secure mobile activation that connects directly to Cenergi's response team
24/7 Expert Response
Access our seasoned security engineers instantly with 24/7 availability for immediate threat containment
Secure Communications
Communicate securely with our team during crisis situations when standard channels may be compromised
Seamless Integration
Works seamlessly alongside your existing IT infrastructure without disrupting your security framework
Flexible Payment Options
Configure once and keep SOC S.O.S. ready with no upfront fees—pay only during active incident response
Customized Response Plans
Pre-establish response protocols tailored to your organization's specific needs and threat landscape
Executive-Ready Design
Designed specifically for leadership use, keeping crisis management confidential and executive-ready
One-Tap Emergency Response
One-tap activation instantly alerts and mobilizes our entire security response team to your situation
Stay One Step Ahead of Cyber Threats
SOC S.O.S. puts crisis activation directly in executives' pockets, bypassing compromised communication channels. Our secure mobile solution ensures you maintain control even when internal IT systems are targeted, providing immediate access to Cenergi's 24/7 expert response team.
Minimize Downtime and Financial Impact
SOC S.O.S. significantly boosts your odds of recovery—organizations that engage an external cyber incident response and take action against a cyber attack within 54 minutes can reduce financial and operational impact by more than 80%.
Our secure out-of-band communication enables your response efforts to begin immediately - even if internal systems are compromised - and connects you to the external resources you need, helping limit damage when every second counts.
When Every Second Counts
Frequently Asked Questions About SOC S.O.S.
What is SOC S.O.S. by Cenergi?
SOC S.O.S. is a dedicated emergency response application developed by Cenergi that creates a secure communication channel directly to a 24/7 security response operations center. During cyber incidents, when your normal communication channels may be compromised, SOC S.O.S. provides an immediate, trusted connection to expert engineers who can begin incident response within moments of activation.
How does SOC S.O.S. bypass compromised systems?
SOC S.O.S. operates independently of your organization's infrastructure, using your mobile device to establish a dedicated and direct connection to an incident response team. This ensures that even if attackers have compromised your email servers, internal phone systems, or network infrastructure, you maintain a secure, unaffected channel to request and coordinate emergency assistance.
What are the costs and payment terms?
SOC S.O.S. follows a zero-upfront-cost model. You can download, configure, and maintain the app at no charge. Payment is only required when you activate a live response during an actual incident. Flexible payment options designed for crisis situations, ensure that financial processes don't delay critical response time when you need immediate assistance.
Who should use SOC S.O.S., and why?
1. IT/Security Teams
- Why: They are responsible for technical response, containment, eradication, and recovery.
- Importance: Need fast, secure, and direct coordination to manage actions and updates without interference or delay.
2. Executive Leadership (CIO, CEO, Board)
- Why: They make key decisions (e.g., paying ransom, notifying authorities, major system shutdowns).
- Importance: Need accurate, up-to-date information and a private means to discuss strategic decisions.
3. Legal & Compliance Officers
- Why: Responsible for regulatory reporting, legal risk mitigation, and documenting the response.
- Importance: Must have access to confidential, authenticated communication for compliance and reporting to regulators.
4. Incident Response (IR) Providers/Consultants
- Why: Often external experts brought in to handle the technical aspects and investigations.
- Importance: Require a secure bridge to the affected organization to direct and receive sensitive information.
5. Forensic Investigators
- Why: Tasked with analyzing the attack for scope, method, and evidence collection.
- Importance: Need to securely receive system logs, images, and other sensitive data.
6. PR/Communications Officers
- Why: Manage messaging to the public, media, and customers.
- Importance: Rely on IR team updates for consistent, timely, and accurate communication.
7. Law Enforcement & Regulators
- Why: May need access to evidence, incident timelines, or helping with ransom negotiation.
- Importance: Secure lines prevent information leaks and coordinate official actions discreetly.
8. HR and Internal Communications
- Why: Ensure staff are informed, rumors are controlled, and business operations remain calm.
- Importance: Need vetted, up-to-date info channeled securely from the IR team.
9. Vendors, Business Partners, and Insurers
- Why: May be affected by the breach, may provide support services, or need incident details for claims and risk assessments.
- Importance: Require official, authenticated updates and next steps through a controlled, secure channel.
10. End Users (Employees, Students, etc.)
- Why: Directly affected by outages or policy changes during the recovery phase.
- Importance: May not use the channel directly, but benefit from clear, consistent updates originating from the central communication point.
Matrix: Who Cares About What?
| Role/Group | Needs/Why | Channel Importance |
|---|---|---|
| IT/Security Teams | Technical response & coordination | Secure command and control, rapid incident updates |
| Executive Leadership | Strategic decisions, risk assessment | Confidential briefings, synchronization with actions |
| Legal & Compliance Officers | Regulatory/legal response | Protected sharing of sensitive/legal information |
| Incident Response Consultants | Directing technical and strategic response | Uninterrupted, secure coordination with organization |
| Forensic Investigators | Evidence analysis and chain-of-custody | Secure receival of forensic data |
| PR/Communications Officers | Public messaging, damage control | Timely, accurate information to prevent misinformation |
| Law Enforcement/Regulators | Incident details for investigation or compliance | Discreet, formal evidence and updates |
| HR/Internal Communications | Staff updates, rumor control | Authorized, up-to-date information for employees |
| Vendors, Partners, Insurers | Incident status, support, claims | Authenticated, official communication preventing confusion or leaked info |
| End Users (Staff/Students) | Service availability, policies | Indirect benefit from organized updates |
In summary:
A dedicated communication channel is essential for all stakeholders—each for reasons tied to their specific responsibilities and risks during a ransomware attack. It underpins technical response, leadership decision-making, regulatory compliance, evidence handling, public messaging, and the overall trust and stability of the organization.
How quickly can I activate the service during an incident?
SOC S.O.S. is designed for immediate activation during a crisis. Once you tap the Big Red Button in the app, the security incident response team is instantly notified and begins coordination within moments of your call.
Because engagement during an event ultimately requires payment, you can choose to pre-arrange a payment method on file with the security engagement team, thus minimizing administrative delays.